If you’ve invested in Faisal Town Phase 2, understanding the refund and cancellation policy is essential. The management has set clear rules: a 20% service charge applies after four consecutive missed payments, and the PKR 60,000 open file fee is strictly non‑refundable.
Sprawling across 80,000 Kanals near M2 Thalian Interchange, the project is currently under NOC review with the Rawalpindi Development Authority (RDA). Below, we break down all the policy details you need to know.
Quick Facts at a Glance
| Feature | Detail |
| Project | Faisal Town Phase 2 |
| Owner | Chaudhry Abdul Majeed |
| NOC Status | Under process with RDA |
| Land Size | 80,000 Kanals (owned) |
| Open File Fee | PKR 60,000 (non‑refundable) |
| Service Charge | 20% after 4 missed payments |
| Missed 3 Payments | Escalation charges apply |
| Cancellation Refund | 90–95% (before plot allocation) |
Project Background
Faisal Town Phase 2 is a massive development located at the M2 Thalian Interchange. Led by Chaudhry Abdul Majeed – who has a flawless track record of delivering projects – the development spans 80,000 Kanals of fully owned land. An NOC application has already been submitted to the RDA. For reference, Phase 1 of Faisal Town delivered outstanding returns (up to 8x) for early investors.
Cancellation Rules – What Every Buyer Must Know
- The Open File policy remains valid for 6 months from the booking date.
- Any previous owner agreement must be authenticated at the head office.
- All outstanding dues must be cleared before a refund is processed.
- 3 missed installments trigger escalation charges.
- 4 missed installments lead to automatic cancellation by the company, along with a 20% service charge deducted from the total paid amount.
Early Cancellation (Before Plot Allocation)
If you cancel your booking before plot numbers are allocated, you can typically recover 90–95% of your investment. Administrative fees are minimal, but the PKR 60,000 processing fee is never refunded.
To proceed:
- Submit a written cancellation request to the Faisal Town head office.
- Clear any pending dues.
- The head office verifies your file status.
- Refund is processed to the original payment account.
- The entire process takes 30 to 45 days.
Refund Amounts – By Payment Status
| Payment Status | Refund Amount | Deductions | Notes |
| Before 3 missed payments | 95–100% | Minor admin fee | Fastest turnaround |
| 3 missed payments | 90–95% | Escalation charges | Clear dues first |
| 4 missed payments | 80% | 20% service charge | Company handles cancellation |
| After plot numbers assigned | 60–70% | Development costs | Higher deductions apply |
| After possession | 0% | Full transfer | No refund possible |
Late Cancellation Rules
Once plot numbers have been assigned, cancellation becomes more costly. Development charges already paid are not refunded, and the typical refund range drops to 60–70%.
However, restoration of your file is possible if you pay all escalation charges in full. No refunds are issued after possession is taken or the transfer is finalized.
Tips to Avoid Refund Troubles
- Cancel before missing three installments to recover the maximum amount.
- Consider selling your file on the open market during high demand – often better than cancellation.
- Fully understand escalation charges before signing the booking form.
- Always get your file status verified by the head office or through Etimaad International.
- Keep track of your payment schedule to avoid automatic cancellation.
Final Verdict
Faisal Town Phase 2 offers a clear, structured refund policy across its 80,000 Kanals. The 20% service charge after four missed payments and the non‑refundable PKR 60,000 open file fee are the two most critical points for investors.
For maximum recovery, cancel early – ideally before three installments are missed. For ongoing verification and support, Etimaad International and the Faisal Town head office are your go‑to resources. Always check your specific file status with them before making any decision.
Frequently Asked Questions (FAQs)
Q1. What is the refund rule after four missed payments?
A 20% service charge is deducted from the total paid amount, and the company initiates automatic cancellation.
Q2. Is the open file fee refundable?
No. The PKR 60,000 open file fee is completely non‑refundable under any circumstances.
Q3. When is the best time to cancel?
Before missing three installments – you can recover up to 95% of your investment.
Q4. What happens after three missed payments?
Escalation charges are applied, but you can still request a refund (90–95% recovery) after clearing all dues.
Q5. Can I get a refund after plot numbers are issued?
Yes, but the refund drops to 60–70% due to development cost deductions. After possession, no refund is possible.
